Casino / Sports
At bano88, we collect and use your personal information only to run your account and process payments through routes like bKash and Bank Transfer. This policy explains what we collect, why we collect it, and what choices you have — access depends on your local law and eligible regions.
When you open an account with bano88, we collect the information needed to verify your identity, process deposits through bKash or Bank Transfer, and maintain your transaction history. This includes your name, contact details, payment method identifiers, and device information tied to your session. We do not sell your personal data to third parties. Information shared with payment processors — such as the bKash network or your bank — is limited to what those services require to complete a transaction. We retain account records for as long as your account remains active and for a period afterward as required by applicable rules in your eligible region. Cookies and similar tracking tools are used to keep your session active across devices, so your account wallet and game history follow you whether you switch from mobile to desktop mid-session. You can review cookie settings through your browser. Any data processing we carry out is subject to the laws applicable in your jurisdiction. If you are accessing bano88 from a region where online account services are restricted, it is your responsibility to confirm that your use complies with local law. We update this policy when our practices change and will note the revision date at the top of this page.
This policy applies to all personal data processed through your bano88 account. Understanding what falls inside and outside its scope helps you know where to direct questions.
All data collected when you register, log in, or update your account details falls under this policy. This includes your email address, password hash, and any identity verification steps shown in your account settings.
Deposit and withdrawal records processed via bKash or Bank Transfer are covered here. We hold transaction references and amounts; your full payment credentials are handled by the respective payment provider under their own terms.
Your browsing activity on bano88 — pages visited, games opened, session duration — is collected to improve navigation and keep your account state consistent across devices. This data is covered by this policy.
External services linked from bano88, including payment gateways and game content providers, operate under their own privacy terms. Once you leave our platform or interact directly with a third-party service, this policy no longer applies.
You have several concrete options when it comes to the personal data bano88 holds on your account. You can request a summary of the information we hold by contacting our support team through the channels listed on the site. If any detail in your account — such as your contact email or registered name — is incorrect, you can update it directly from your account settings page or ask support to correct it on your behalf. If you want to raise a question about how your data is being used, or if you believe something has been handled incorrectly, our support team is the right first point of contact. For more formal requests — such as asking us to delete your account data — please reach out in writing through the support contact route. We will acknowledge your request and respond within a reasonable period. Availability of specific rights may depend on the laws applicable in your region.
Contact support to request a summary of the personal data held on your account, including transaction references and login history.
Update your name, email or contact information directly in your account settings. For changes that require verification, support can assist.
If something about how your data is handled is unclear, reach out to support with your account details and a description of your concern.
Submit a written deletion request through the support contact route. We will confirm receipt and advise on the process and any applicable retention obligations.
If you have a question about this privacy policy or want to exercise any of the rights described above, use the contact routes published on the bano88 site. We do not operate undisclosed channels.
Open the chat widget from any page on bano88 to reach the support team directly. Use this for account-level questions about your data or to start a correction request.
Send a written request to the support email address listed in the Help section of the site. Written requests are the appropriate route for formal data queries and deletion requests.
The Help section on bano88 contains published guidance on account management, payment routes and policy questions. Check there first for answers to common privacy questions.
We apply consistent practices across account security, data retention and cookie use to keep your information handled responsibly.
Your account is protected by password authentication. We do not store full payment credentials on our servers — bKash and Bank Transfer transactions are processed through the respective provider's secure channel, and only a transaction reference is retained on our side.
We use session cookies to maintain your logged-in state and keep your account wallet consistent across devices. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how your session behaves on mobile and desktop.
We keep account and transaction records for as long as your account is active and for a period afterward as required under applicable rules in your eligible region. When retention is no longer required, records are deleted or anonymised.
When this policy changes, we update the revision date at the top of the page. For any question about a specific change or to request a copy of a previous version, contact support through the routes listed in the Contact section above.
Answers to the questions we hear most often about how your data is collected, stored and managed.
We collect the details you provide during registration — name, contact email, and any identity verification information — along with device and session data generated when you use the site. Payment method identifiers linked to bKash or Bank Transfer deposits are also recorded as part of your transaction history.
We share data only where necessary to process your transactions — for example, passing the required details to the bKash network or your bank to complete a deposit. We do not sell personal data. Game content providers on the platform operate under their own data terms and are not given access to your account or payment records.
Contact our support team through the live chat or email route listed on the site and ask for a summary of your account data. Include your registered email address so we can locate your records. We will respond within a reasonable period and confirm what information we hold.
Yes. Most account details — including your contact email — can be updated directly from your account settings page. For changes that require identity verification, or if you cannot access your settings, contact support and they will guide you through the correction process.
We retain account and transaction records for a period after closure as required by applicable rules in your eligible region. Once that retention period ends, records are deleted or anonymised. The exact period depends on the rules applicable to your jurisdiction.
Start by contacting bano88 support through the email route listed in the Help section — written requests are the appropriate channel for formal complaints. Describe your concern and include your account details. We will acknowledge your message and respond with next steps.